What happened to Apple Customer Service?

  • October 16, 2007
  • 1 minute read
A nice little article about how Apples growth is affecting its customers, is Apple short changing all of its loyal customers, fans and newly won over customers by looking more for profit rather than customer satisfaction?

A nice little article about how Apples growth is affecting its customers, is Apple short changing all of its loyal customers, fans and newly won over customers by looking more for profit rather than customer satisfaction?

Is the company’s stellar service keeping up with its hypergrowth? Some customers don’t think so. For Apple (AAPL ), there may be a downside to success. Sales of the Cupertino (Calif.) company’s Macintosh machines are growing three times as fast as the overall PC market. Its iPod music player is burying the competition. And the stylish iPhone is setting the wireless industry on its head. But as Apple pulls in millions more customers with different kinds of products, it’s getting harder to keep them all happy.

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Hitachi Deskstar 7K1000 (1 Terabyte) HDD review

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I just picked up a SATAII 500G drive that went for $130CAD, Western Digital. Hitachi use to make drives for IBM, if you ever remember the DeathStar's. It seems that someone forgot to put in some logic within the drive, and have the drive park its heads during idle. It never did this and eventually the heads got so dirty they would scratch the disk. This has all been fixed now, but its a blast from the past when you see "DeskStar" popping up. I remember losing quite a bit of data that summer. I did however recover some by putting the drive in the freezer. :D
Hitachi Deskstar 7K1000 (1 Terabyte) HDD review - The terabyte race for consumer desktop hard drives has been on for a long time, now the first generation of drives is here. On April 25th, Hitachi announced that it would begin shipping the Deskstar 7K1000, their latest series of consumer hard drives, weighting in at 750GB and a monstrous 1000GB (1TB). The 1TB version which we are reviewing today is slated at $399, a serious price tag for this colossal amount of storage.

The Deskstar 7K1000 represents a milestone for Hitachi and for the hard drive industry as a whole, as it is the first drive to offer a 1 terabyte capacity. However, Hitachi has not simply grabbed five 200GB platters and stuck them together to create a 1TB hard drive. Rather, there is much more to the Deskstar 7K1000, such as its Serial ATA II interface and the massive 32MB memory buffer. This is also the first desktop Hitachi drive to feature PMR technology (Perpendicular Magnetic Recording).

View: Hitachi Deskstar 7K1000 (1 Terabyte) Hard Drive @ TechSpot

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Microsoft flip-flops again: now no Vista Home on Macs

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  • June 22, 2007
I can't believe this is happening, twice in a week two Microsoft proposed changes to allow more functionality and portability are squashed like a bug. This is not going to make consumers happy, and will drive some of them into Apple's arms, and possibly Ubuntu's.
Microsoft flip-flops again: now no Vista Home on Macs -

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We've seen our fair share of flip-flopping in the past, and Microsoft is yet again adding its name to the frowned upon list by retracting previous intentions to allow Windows Vista Home and Home Premium operating systems to run under virtualization. After reportedly stating that it would "change the EULA after listening to customer feedback on the issue," it appears that the suits in Redmond have thought better of said decision. Now, the firm has "reassessed the Windows virtualization policy and decided that maintaining the original policy announced last Fall" would be best. Ben Rudolph, Parallels director of corporate communications, noted that he was "obviously disappointed" in Microsoft's change of heart, but if the two-faced Mac users out there can persuade Google to take their side, we're sure this little spat could be cleared up in no time.

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Office Depot Featured Gadget: Xbox 360 Platinum System Packs the power to bring games to life!

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YouTube To Share Revenue With 20-year-old Filmmaker

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