What happened to Apple Customer Service?

A nice little article about how Apples growth is affecting its customers, is Apple short changing all of its loyal customers, fans and newly won over customers by looking more for profit rather than customer satisfaction?

A nice little article about how Apples growth is affecting its customers, is Apple short changing all of its loyal customers, fans and newly won over customers by looking more for profit rather than customer satisfaction?

Is the company’s stellar service keeping up with its hypergrowth? Some customers don’t think so. For Apple (AAPL ), there may be a downside to success. Sales of the Cupertino (Calif.) company’s Macintosh machines are growing three times as fast as the overall PC market. Its iPod music player is burying the competition. And the stylish iPhone is setting the wireless industry on its head. But as Apple pulls in millions more customers with different kinds of products, it’s getting harder to keep them all happy.

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Darpa funds invisible, shoot-through shield

Darpa funds invisible, shoot-through shield -

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In a move seemingly influenced in equal parts by Halo and David Lynch's film Dune, Darpa has announced that it's ponying up $15 million to develop one-way-invisible, self-healing, shoot-through shields for use in urban combat. While the Pentagon's research division acknowledges that there are "significant technical obstacles" in the process, it's fairly gung-ho about developing a technology combining metamaterials, 'coded' obscurant systems, and a bunch of other stuff no one really understands. Trust us, you'll thank them if the Harkonens try and overthrow your spice-mining operation.

[Via Digg]


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Office Depot Featured Gadget: Xbox 360 Platinum System Packs the power to bring games to life!


BalanceNG 1.885 (Default branch)

BalanceNG 1.885 (Default branch) - BalanceNG is a modern software IP load balancing solution. It is small, fast, and easy to use and setup. It offers session persistence, different distribution methods (Round Robin, Random, Weighted Random, Least Session, Least Bandwidth, Hash, Agent, and Randomized Agent) and a customizable UDP health check agent in source code. It supports VRRP to set up high availability configurations on multiple nodes. It supports SNMP, integrating the BALANCENG-MIB with Net-SNMPD. It integrates pcap packet dumping for debugging purposes and allows the implementation of a "transparent forensic logging bridge".
License: Other/Proprietary License with Free Trial
A bug in the command communication between the frontend and backend has been fixed. Upgrading is recommended if non-interactive programs are being used to pipe commands into "bng control" or "bng auxctl".

AMD 64 2000+ vs Intel’s Atom: AMD’s 8-watt processor outperforms Intels Atom

Intel's Atom processor and AMD's 64 2000+ were pitted against each other. And the results were for once in favor of AMD.
In our Munich lab’s duel of the energy-savers, the AMD Athlon 64 2000+ beats the Intel Atom 230 in energy consumption and processing power. Each of the systems was based on a desktop platform. The Achilles heel of the Intel system is its old system platform with the 945GC chipset, while AMD offers a more modern 780G platform. The energy-saving solution from AMD offers more possibilities: it has three times as many SATA ports, possesses better onboard graphics performance, and can also support two monitors. Unlike the Intel solution, an HD resolution (1920x1200) with high picture quality is possible through DVI/HDMI ports. And early information suggests that the AMD Athlon 64 2000+ should cost close to $90.
Read the full article at tomshardware.com

AMD considering getting out of fabrication business

This is something I saw over at Ars Technica. This is a big and ugly move for AMD, no chip fabrication and just straight up design might put them in a hard place. Intel at the moment does both, and has many fabrication production facilities. Here are some facts about AMD:

AMD has planned expansions in their production capacity. In addition to the completion of Fab 36 in Dresden (300 mm 90 nmSOI), AMD is planning to upgrade Fab 30 (adjacent to Fab 36) in Dresden from 200 mm 90 nm process SOI to a 300 mm 65 nm process SOI facility and rename it Fab 38, and open a new facility at the Luther Park Technology Campus in Stillwater, New York (likely 300 mm 32 nm process SOI production) between years 2009 to 2010. process

And here is some information about Intel:

Intel currently operates four 300-mm fabs that provide the equivalent manufacturing capacity of about eight 200-mm factories. Those factories are located in Oregon, Ireland and New Mexico. The company also has an additional 300-mm fab currently under construction in Arizona (Fab 12) scheduled to begin operations later this year, and one expansion in Ireland (Fab 24-2) scheduled to begin operations in the first quarter of next year.

It was hard to find a lot of detail about Intels Facilities. Even WikiPedia and a 4 page google search turned up nothing.

AMD considering getting out of fabrication business -
Reports are surfacing that AMD is seriously considering a move out of the chip fabrication business, focusing its efforts entirely on chip design. It would be a risky move on AMD's part, even if it would ameliorate some of the company's cash flow problems.
Read More... [Ars Technica]