What happened to Apple Customer Service?

  • October 16, 2007
  • 1 minute read
A nice little article about how Apples growth is affecting its customers, is Apple short changing all of its loyal customers, fans and newly won over customers by looking more for profit rather than customer satisfaction?

A nice little article about how Apples growth is affecting its customers, is Apple short changing all of its loyal customers, fans and newly won over customers by looking more for profit rather than customer satisfaction?

Is the company’s stellar service keeping up with its hypergrowth? Some customers don’t think so. For Apple (AAPL ), there may be a downside to success. Sales of the Cupertino (Calif.) company’s Macintosh machines are growing three times as fast as the overall PC market. Its iPod music player is burying the competition. And the stylish iPhone is setting the wireless industry on its head. But as Apple pulls in millions more customers with different kinds of products, it’s getting harder to keep them all happy.

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Plans for Ubuntu 7.10 (Gutsy Gibbon) revealed

  • by
  • June 20, 2007
Another Ubuntu Release in the works!

To give you the rundown on the notable changes. The desktop version will be shipping with a new default windows manager that looks kinda like Mac OSX:



	

		
	

	

		We are aiming for Ubuntu to be one of the first distributions to ship

		the newly merged Compiz and Beryl projects (compcomm/OpenCompositing);

		and enable it as the default window manager on systems with a supported

		combination of hardware and drivers.

		
	

	









http://compiz.org




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And the addition of AppArmour to the Server version of Ubuntu:






	

		
	

	

		For increased security, the AppArmor security framework will be

		available as an option for those that want it.

		
	

	




The following is the original statement by the Ubuntu Development Manager.




	

		
	

	

		Now that the set of feature goals planned for Ubuntu 7.10 ("Gutsy

		Gibbon") has been largely finalised, it seems like an appropriate point

		to announce the plan to the world.

		While this is based on the approved blueprints for gutsy[0], which are

		expected to be implemented in time, we do release according to a

		time-based schedule[1] rather than a feature-based one.  It is not

		unusual for some planned features to be delayed to later releases;

		happily it is also not unusual for our developers to introduce neat

		features we weren't expecting either.

		[0] https://blueprints.launchpad.net/ubuntu/gutsy/

		[1] https://wiki.ubuntu.com/GutsyReleaseSchedule

		Desktop

		-------

		Ubuntu 7.10 will ship with the latest edition of the GNOME desktop,

		2.20, released a few weeks before our own release.  Kubuntu 7.10 will

		ship with KDE 3.5.7, and should also include packages of KDE 4.0 rc 2

		available for optional side-by-side installation.

		We are aiming for Ubuntu to be one of the first distributions to ship

		the newly merged Compiz and Beryl projects (compcomm/OpenCompositing);

		and enable it as the default window manager on systems with a supported

		combination of hardware and drivers.

		Systems which do not support compositing, or those with it disabled by

		user option, will use the existing metacity window manager.

		Hardware Support

		----------------

		Ubuntu 7.10 will use the 2.6.22 Linux kernel, along with our usual

		selection of updated and additional drivers.

		We will also use Xorg 7.3, giving better graphics hardware support and

		the option of hotplugging monitors (RandR 1.2) and input devices

		(xserver 1.4).

		As well as the easier configuration for hotplugging-supported drivers

		("no xorg.conf"), we also aim to have better configuration for other

		drivers and fallback settings for when there is a problem.

		Some "winmodem" chips will be supported out of the box, where drivers

		are available; though this may rely on the use of restricted drivers.

		Improvements to the Restricted Driver Manager are expected, allowing

		drivers to be disabled by default and proposed by the manager.  As

		previously announced, an edition of Ubuntu without restricted enabled by

		default is in the works.

		Mobile

		------

		As announced, Ubuntu 7.10 will be first release to include a new Mobile

		and Embedded edition targeted at hand-held devices and other

		mobile/embedded form factors.

		This integrates the Hildon UI components developed by Nokia into Ubuntu,

		on top of the existing Ubuntu platform.

		Server

		------

		Development of the Ubuntu 7.10 Server Edition has received a new boost

		with a dedicated development team at Canonical working on it.  Features

		aiming to improve the experience for new and hobbyist administrators are

		expected, as well as features desirable for small businesses and

		organisations.

		For increased security, the AppArmor security framework will be

		available as an option for those that want it.

		Stability and Performance

		-------------------------

		Ubuntu 7.10 should function significantly better when the filesystem is

		full or otherwise not writable, allowing the user to make room and then

		continue working without undue interruption.

		Improvements to our "apport" bug and crash reporting infrastructure are

		planned, in particular integration with our software installation and

		upgrade tools so that problems installing or upgrading packages can be

		easily reported with relevant information attached.  Kernel crashes will

		also be intercepted on reboot, and may be reported using the tool.

		Our efforts to improve boot reliability and performance continue;

		unlimited and reliable stackability of software raid (MD) devices, LVM

		volumes and software-managed (devmapper) devices will be supported with

		no runtime ordering issues.

		Ubuntu 7.10 will ship with Upstart 0.5, which will provide flexible and

		reliable service supervision.  We expect to harness this for suitable

		core services, and some boot process tasks, as appropriate.

		Scott

		-- 

		Scott James Remnant

		Ubuntu Development Manager

		scott at ubuntu.com

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How to restrict users in linux to their home directory

  • by
  • December 3, 2007
So lets say you have a server with a bunch of users and they all have sites and data and you don't want them to be able to see each others data. A lot of distributions aren't setup to stop users from wandering and reading files within other users directories.
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